Archive for November, 2009

Expedition Extra–November 25, 2009

Posted in Extra on November 25th, 2009 by Amanda McKay – Be the first to comment

Click here to view the Expedition Extra in pdf format.

Help Us Help You – New Helpdesk Software

Posted in Technology on November 24th, 2009 by Nicholas Bennyhoff – Be the first to comment

LCLS will be moving to a new helpdesk software, which we will be calling Help Us Help You (HUHY). HUHY is available right now at http://huhy.lcls.org, and will replace HelpMe completely by March 2010. HUHY is easy to use, and a short training will be provided at some LCLS events in the coming months. There are also training videos and instructions available on the LCLS Web site under What’s New. Or, you can try it for yourself at http://huhy.lcls.org. If you have any questions, please contact Nick Bennyhoff.